Shipping & Returns

POLICY

MERCH Amsterdam can not guarantee 100% protection for your phone. Handle our product with care and at your own risk.

SHIPPING & RETURNS

We ship worldwide. The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email. We ship all orders with track & trace.

Please double check the address you supply to ensure it is correct as MERCH Amsterdam will not be responsible for orders shipped out to incorrect addresses.  

RETURNS

We will offer a full refund within 30 days from when your order is delivered. Send an email to support@merch-amsterdam.com if you want to return a product.

  • All products must be unused.

  • Shipping back to our warehouse is free.

As soon as we have received your return, it will take approximately 7 to 10 business to process your refund. 

Email:
support@merch-amsterdam.com